Warranty & Returns – Peace of Mind for Your Classic Motorcycle
. Our Commitment to Quality
At Vintage Bike Trader, we stand behind the quality and authenticity of every vintage motorcycle in our collection. Each bike is meticulously inspected, restored, and maintained to meet the highest standards. Our warranty and returns policies are designed to give collectors confidence, ensuring every transaction is secure and transparent.
. Warranty Coverage
While vintage motorcycles are inherently unique, we offer warranty coverage on specific aspects of each bike, depending on its condition and restoration status. Our warranty may include:
- Assurance of mechanical integrity for recently restored components
- Verification of authenticity and originality
- Coverage for major functional defects identified shortly after purchase
Each motorcycle listing specifies the exact warranty details, providing full clarity before purchase.
. How Returns Work
We understand that purchasing a vintage motorcycle is a significant investment. If an issue arises, our returns policy is designed to be fair, transparent, and supportive. Key points include:
- Returns are accepted only within the time frame specified in your purchase agreement.
- Bikes must be returned in the same condition as received, with no modifications or damages.
- Our team will guide you through the return process, including packaging, transport, and inspection.
. Process for Warranty Claims
If you encounter an issue covered under our warranty:
- Contact our customer support team immediately with details and supporting photos.
- Our experts assess the claim and provide guidance for next steps.
- We coordinate repairs, replacements, or resolutions as applicable under the warranty terms.
. Limitations and Considerations
Due to the age and unique nature of vintage motorcycles, certain limitations may apply. Our warranty excludes issues caused by external damage, accidents, neglect, or unauthorized modifications. All terms are clearly outlined prior to purchase to ensure collectors fully understand coverage.
. Why Warranty & Returns Matter
Vintage motorcycles are valuable investments, both financially and historically. Offering a clear warranty and return policy ensures that collectors can purchase with confidence. Our policies reflect our commitment to integrity, transparency, and customer satisfaction.
| Policy Type | Coverage | Duration | Notes / Conditions |
|---|---|---|---|
| Warranty | Covers mechanical integrity of restored components and authenticity verification. | As specified per bike listing | Excludes issues caused by accidents, neglect, or unauthorized modifications. Detailed terms provided before purchase. |
| Return Policy | Allows returns if issues arise covered under the purchase agreement. | Within specified timeframe of purchase | Bikes must be returned in the same condition as received, with no modifications or damages. Customer support will guide through the return process. |
| Warranty Claims | Repair, replacement, or resolution of covered defects. | As per warranty terms | Customers must contact support with details and photos. Claims are assessed and processed promptly. |
| Limitations | External damage, improper use, or modifications not covered. | N/A | Ensures clarity and protects both collector and seller interests. |
| Support & Assistance | Guidance on warranty, returns, and maintenance questions. | Throughout ownership | Our dedicated team provides help for claims, repairs, and advice to ensure peace of mind. |
. Supporting Collectors Every Step of the Way
Beyond warranty and returns, our team provides guidance on maintenance, restoration, and preservation, helping collectors protect their investment and enjoy their vintage motorcycle for years to come.
. Contact Us for Assistance
For questions regarding warranty coverage, returns, or specific concerns about a motorcycle, reach out to our dedicated support team. We are here to ensure your experience with Vintage Bike Trader is seamless, reliable, and fully satisfying.